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Privacy Policy

Introduction to Privacy Policy

We value your privacy and are engaged in securing your personal information. When you use our website and services, we may collect your information including your name, and email address to provide you with a better user experience. Using our website, you permit the collection and use of your information as described in our policy below.

Scope of the Policy

This privacy policy applies to all those linked with FitGrips through our provided platform or any other utility we offer. It involves the protection of your personal information as well as your non-personalized information including usage patterns and others.


For Clients

Personal Data We Collect from Clients

We collect personalized data from our clients to provide our services more efficiently. This data collection involves your name, phone number, and email address. We also collect your payment information, including your credit and debit details for billing purposes.

How We Use Client Information

We utilize the data we have gathered from a client to enhance their experience and to provide our services effectively. This includes processing orders, managing accounts, and responding to customer requests. Along with this we also use your data to ensure the security of our company with legal requirements.

Data Retention for Orders & Support

We work to retain personal data related to your placed orders for as long as necessary to fulfill the service and process payments. This retention allows us to provide customer support, resolve inquiries, and regulatory requirements but if you wish to delete your personal information you can contact us.

Third-Party Sharing

We do not sell your personal information to third parties. Still, may share your information with trusted third-party service providers to help facilitate and improve our services, and customer support services. We take steps to ensure your data is handled securely by privacy laws.

Data Protection Rights

We have the right to access, correct, and delete your personal information, so if there is any information you haven't provided correctly, you can contact us to change or delete your information. We will respond to your request within the provided time.


Cultural and Ethical Considerations

Ensuring Respect for Islamic Values in Data Collection and Usage

We are committed to aligning our data collection and usage according to Islamic values and practices that are handled with respect and confidence. All data collection, storage, and usage are reviewed regularly to ensure that they bind to both legal and Islamic standards.


General Information

Security Measures

We take the protection of your data and have applied a range of security measures including secure services, use of encryption, and firewalls. Despite these measures, we advise our clients to take responsible steps to protect their personal information by using passwords.

Contact Us for Privacy Concerns

If you have any questions regarding this privacy policy or if you would like to exercise your data protection rights, please contact us.